CB88 Terms and Conditions – Complete Platform Terms of Use

This Terms and Conditions document ("Terms") governs the entire relationship between CB88 ("Platform", "we", "CB88") and every user who registers an account or uses the services available on the official CB88 website and app.

By creating an account, logging in, or using any feature on CB88, you are deemed to have read, understood, and agreed to all the terms set out here. If you disagree with any part, please discontinue use of the platform.

These terms apply to all CB88 services — including but not limited to Live Casino, Sports Betting, bingo, card games, and any additional features that may be introduced in the future.

To register and use cb88 services, you must meet all of the following requirements:

• Minimum age of 18 years old at the time of registration.
• Holding a valid government-issued ID (national ID card, passport, or equivalent document).
• Providing accurate, complete, and up-to-date registration information.
• Not located in a jurisdiction that explicitly prohibits access to cb88 services.
• Not holding any other active cb88 account under the same personal identity.

CB88 reserves the right to decline registration requests without providing detailed reasons. Users are fully responsible for the confidentiality of their account password and must immediately notify the CB88 team if they suspect any unauthorized access to their account.

CB88 implements Know Your Customer (KYC) procedures as part of its commitment to platform security and user protection. KYC may be required in the following situations:

• When submitting a withdrawal for the first time.
• When the cumulative total of withdrawals exceeds a certain threshold.
• When the system detects activity that requires additional identity verification.
• At any time upon request by the CB88 compliance team.

Documents commonly requested during KYC include a valid ID card or passport photo, and if required, proof of ownership of the bank account or digital wallet used for transactions. All submitted documents are stored with encryption and accessed only by authorized personnel.

CB88 supports deposits and withdrawals in Indonesian Rupiah (IDR) via a range of integrated payment methods, including bank transfers (BCA, BRI, BNI, Mandiri) and digital wallets (DANA, OVO, GoPay, ShopeePay).

General terms applicable to all financial transactions at CB88:

1. The bank account or digital wallet used for transactions must be registered under the same name as the CB88 account.
2. Deposits are credited to your account balance once payment is confirmed by the system.
3. Withdrawals are processed within the estimated timeframe stated on the Withdrawal page — actual processing times may vary depending on banking network conditions.
4. CB88 does not charge withdrawal fees on the platform side; any fees imposed by banks or digital wallet providers are the responsibility of the user.
5. CB88 reserves the right to request additional verification documents for transactions deemed unusual before processing any payment.

CB88 periodically offers various bonus and promotion programs to registered users. Each bonus is subject to specific terms and conditions set for that offer, including but not limited to:

• Rollover requirement (wagering): the minimum total wager amount that must be met before a bonus can be withdrawn as cash winnings.
• Bonus validity period: the time limit within which the bonus and its requirements must be completed.
• Eligible games: not all games contribute equally toward meeting the rollover requirements.
• Bonus withdrawal limit: some promotions set a maximum cap on winnings that can be withdrawn from the bonus balance.

Users may only claim one welcome bonus. Duplicate bonus claims, use of multiple accounts, or any action intended to exploit the bonus system will be considered abuse and may result in bonus forfeiture and account suspension.

All games available at CB88 use an audited RNG (Random Number Generator) system or are broadcast live through independently operated live dealer studios. Every game outcome is random and cannot be predicted or influenced by any party.

Users must understand the specific rules of each game before placing bets. Claims regarding game outcomes based on a lack of understanding of the rules will not be accepted as valid disputes by CB88.

• System or dealer decisions in live games are final and binding.
• In the event of a technical disruption during a game session, CB88 will process results based on the data recorded on the server at the time of the disruption.
• Confirmed bets cannot be cancelled unless a technical decision is made by CB88.

CB88 users are required to maintain good conduct and must not violate platform terms. The following actions are strictly prohibited:

• Registering more than one account under your own name or using another person's identity.
• Using automated software, bots, scripts, or any tools that provide an unfair advantage in games.
• Colluding with other players to manipulate game outcomes.
• Exploiting technical loopholes or bugs on the platform for undue financial gain.
• Engaging in money laundering or using CB88 as a vehicle for illegal financial transactions.
• Disrupting, threatening, or harassing other users or CB88 staff.
• Sharing your account credentials with others or allowing third parties to use your account.

CB88 reserves the right to suspend or close a user account under the following circumstances:

• A violation of these terms and conditions has been detected.
• Self-suspension requests submitted by users through the Responsible Gaming feature.
• Failure to meet KYC verification requirements within the specified timeframe.
• Suspicious activity or suspected fraud as determined by the CB88 security team.
• A court order has been issued to freeze the account.

Users who wish to voluntarily close their account may submit a request through the CB88 support team. Any remaining balance will be processed for withdrawal once all required verifications are complete and there are no pending disputes.

CB88 strives to deliver stable, high-quality service, but cannot guarantee that the platform will always be free from technical disruptions, maintenance downtime, or events beyond our control that affect service availability.

CB88 is not liable for:

• Losses caused by the user's unstable internet connection during a gaming session.
• Financial losses resulting from the user's own betting decisions.
• Service disruptions due to scheduled and pre-announced system maintenance.
• Force majeure events such as natural disasters, national internet infrastructure outages, or sudden regulatory changes.

CB88 is committed to supporting responsible gaming principles. We provide a range of tools to help users manage their gaming habits in a healthy way:

• Daily/weekly/monthly deposit limits which can be set by the user themselves.
• Gaming session reminder which sends a notification after a certain duration of play.
• Temporary account pause option for users who feel they need a break from playing.
• Permanent account closure (self-exclusion) which can be requested at any time through the support team.

CB88 does not encourage players to wager beyond their financial means. Activity on CB88 should be enjoyed as entertainment, not as a primary income source or a way to address financial difficulties.

CB88 manages users' personal data in accordance with applicable privacy policies and strict data protection principles. Collected data is used solely for the purposes stated in the CB88 Privacy Policy.

Users have the right to:

• Accessing the personal data stored in their CB88 account.
• Requesting corrections to inaccurate data.
• Requesting data deletion under certain conditions in accordance with applicable policy.

Full details on data management are available on the Privacy Policy CB88.

CB88 reserves the right to update or amend these terms and conditions at any time. Material changes will be communicated to users via platform notification or registered email at least 7 (seven) days before taking effect.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw your remaining balance before the changes take effect.

If you have any questions about these terms, please contact the CB88 support team via live chat, available 24 hours a day on the platform.